Terms and Conditions

By placing an order on the 5WHYZ Store, you are agreeing to the following terms and conditions.

Contract of Sale

When you place an order to purchase an item(s), you will be sent an e-mail confirming receipt of your order.

Further to this you will receive a dispatch confirmation email when your order has been sent. This is the final acceptance and completion of your order.

All items remain the property of 5WHYZ until the full payment of the order has been made.

Prices & Availability

All items are given in £ Pound Sterling. Prices shown do not include delivery charges which will be calculated at checkout.

All prices displayed are for one unit unless explicitly stated otherwise.

We reserve the right to change prices and withdraw offers at any time. We endeavor to ensure that our prices are always displayed correctly however errors can and may occur. In this event we will contact customers and re-confirm their orders with correct pricing.

Whilst we do identify products running low on stock to the customer, we do not display real-time stock availability. Some products will be available to purchase on back order and the customer will be notified of this before check out is completed.


We do not dispatch goods until full payment has been received.

Back Orders

Customers will be notified in their basket before check out if an item is currently out of stock. If this item is available on back order the customer will be able to secure their order and complete check out there and then. Their payment will be take immediately.

We estimate that items purchased on back order will be delivered within 2- 4 weeks of payment. We will update customers at appropriate intervals on the status of their order.

 Display on the Website

Every effort has been made to display items as accurately as possible including colours and finishes – within our images and descriptions. However individual computers and monitors may display slight variations, we are therefore unable to guarantee that the product images are an accurate representation of the actual merchandise.

Final Information

For Returns and Delivery please refer here.

For our Privacy Policy please refer here.

Working With Original Artists and Designers

We are very proud to work directly with the original artists and designers of the products for sale on this website. We have their expressed permission to sell their creations and are honoured to carry their work.

We reserve the right to change these Terms and Conditions at any time. If any of these Terms and Conditions are invalid or unenforceable, the remainder of these Terms and Conditions shall continue to have full force and effect.

Last Updated: 26/10/18